Privacy Policy for Fougère Patisserie

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Effective Date: January 1, 2026

Welcome to Fougère Patisserie. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fougereshop.com, purchase our culinary products, or book our classes.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, or otherwise contact us.

• Account Registration: When you create an account ("My Account") or sign in, we collect your email address, password, and profile information.
• Orders and Checkout: When you order our products (e.g., Cake Jars, Cheesecakes, Quiche, or Weekly Food Menus), we collect your name, billing address, shipping address, email address, and phone number.
• Class Bookings: When you book a Masterclass, Advanced Masterclass, or Cooking Lesson Event, we collect your name and contact details to reserve your spot and manage the event schedule.
• Payment Information: We collect data necessary to process your payment if you make purchases. All payment data is handled and stored directly by our third-party payment processors.

• Log and Usage Data: Like many businesses, we automatically collect information when you visit, use, or navigate the Site. This may include your IP address, browser type, device characteristics, operating system, language preferences, and referring URLs.
• Cookies and Tracking Technologies: As noted in our Site’s cookie banner, we use cookies to analyze website traffic and optimize your website experience. When you accept our use of cookies, your data is aggregated with all other user data to help us improve site functionality and performance.

We use the personal information collected via our Site for a variety of business purposes described below:

• To Fulfill and Manage Orders: To process your payments, arrange delivery or pickup for your dessert and savory orders, and manage returns or refunds.
• To Manage Bookings: To schedule, confirm, and communicate with you regarding your culinary classes and event registrations.
• To Facilitate Account Creation and Logon Process: To allow you to log in, view your order history, and manage your "My Account" dashboard securely.
• To Improve Our Website: To analyze aggregated website traffic data (via cookies) so we can optimize the user experience and tailor our Site to our visitors' needs.
• To Communicate with You: To send you administrative information, order confirmations, class updates, or respond to your customer service inquiries.

We do not sell or rent your personal information to third parties. We only share information with third parties in the following situations:

• Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., website hosting like GoDaddy, payment processing, data analysis, email delivery, and shipping/delivery services).
• Legal Compliance: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  

We use cookies and similar tracking technologies to access or store information. Upon your first visit, you will be prompted to accept or decline our use of non-essential cookies. 

• Essential Cookies: Required for the operation of our website, such as allowing you to log into secure areas of your account and use the shopping cart.
• Analytics Cookies: Used to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. 

Depending on your location, you may have the right to: 

• Access the personal data we hold about you. 
• Request correction of incomplete or inaccurate data. 
• Request deletion of your personal data ("right to be forgotten").
• Opt-out of cookies by adjusting your browser settings or declining the cookie banner popup.
• Review or change account information at any time by logging into your "My Account" settings.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

If you have questions or comments about this policy, or if you need to update or delete the data we have collected from you, you may contact us using the Contact page on our website:

Fougère Patisserie

Website:  https://fougereshop.com/